FAQ

TIMETABLE

Gates to the event area open at 3pm. At that time the security checks will begin and the restaurants and concession stands inside the event area are opened to the customers. We advise our costumers to leave unnecessary belongings home, in order to speed up the security checks. There will be a cloakroom by the gate where you are able to leave your belongings for the duaration of the event.  All of the items left in the cloakroom will have to go through the security check as well. 

The estimated schedule is following and is subject to changes! We recommend that you arrive well in advance.

18:45 Michael Monroe
19:35 The Darkness
20:45 Guns N' Roses
The event will be over by midnight.

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EVENT AREA

The Guns N' Roses concert is held in Kantola Event Park (Kantolan tapahtumapuisto), in the city of Hämeenlinna. The event park is situated within a walking distance from the city centre of Hämeenlinna. 

The gates to the event park open at 3 pm on the event day. We advise you to arrive well in advance to the event site. You can only enter the site once with your ticket. Tickets can not be re-read at the gates. 

BAR AREAS

There are plenty of bars in the event area for people over 18 years of age. Please be prepared to show your official ID (passport, drivers license or identity card issued by the police) when entering the bar area. Due to Finnish alcohol laws, bringing your own alcoholic beverages to the event are is forbidden. The bars serve customers until 01 o´clock. 

FIRST AID

There is a First Aid service station for minor injuries at the event area. Please contact the First Aid personnel or security guards if you need or see someone in need of help.

FOOD AND DRINKS

There are multiple stands within the concert site where you may purchase variety of different foods and drinks. You are allowed to bring a reasonable amount of picnic food for your own consumption with you. To bring glass bottles, cans and jars to the area is forbidden for security reasons. You may bring with you sealed (unopened) soft, alcohol-free plastic bottles and drinks cartons, sized 0.5 litres or smaller. All of the bags, including the foods and drinks will be checked by the security when entering the event site. 

Within the site there are water posts where you are able to refill your own plastic bottle. 

AGE LIMIT

Age limit is 5. Customers of age 14 and under must be accompanied by a guardian over the age of 18. Please note that each customer needs to have a ticket. 

QUEUING

Queuing is allowed on the date of the event from 9 am onwards. People queuing before that will be asked to move from the entrance.

POSTERS, FLYERS AND MERCHANDISE

The distribution of posters and flyers as well as sales activities of any kind are subject to prior approval from the festival organizer. There are 2 official merchandise stands at the event site. 

DRINKING WATER

You may bring with you sealed (unopened) soft, alcohol-free plastic bottles and drinks cartons, sized 0.5 litres or smaller. Within the site there are water posts where you will be able to refill your plastic bottle. You can also purchase water within the area.

CAMERAS AND RECORDING EQUIPMENT

You may bring your mobile telephone or compact camera with you to the event site. SLRs, professional camera equipment and cameras with removable features are prohibited. Video recording equipment, audio recording equipment, computers and tablets are also prohibited.

KANTOLA EVENT PARK AND THE CITY OF HÄMEENLINNA

Kantola Event Park (Kantolan tapahtumapuisto) is located in the city of Hämeenlinna, approximately a one hour drive from Helsinki and Tampere. Hämeenlinna can be reached easily by train or bus. Kantola Event Park, located by the lake Vanajavesi, is only 2,1 km from the Hämeenlinna railway station and 2,9 km from the main bus station and the city center.

You can find out more about the services of the city on the event park's website Kantolaan.fi (in Finnish, but includes links to websites that are in English) or on VisitHämeenlinna.fi (in English, but doesn't include the temporary services in the city during the event week).

RECYCLING

Please help us keep the site clean by using the bins that can be found around the area. 

EAR PLUGS

We recommend that you use earplugs to protect your hearing. Earplugs are being sold at the site.

TRAFFIC ARRANGEMENTS

We are expecting some 55 000 people to arrive to the event park to see Guns N' Roses. The roads to the city and within may be crowded. We recommend that you arrive well in advance and reserve patience and good spirits for your travel to the event park.

The walk from Hämeenlinna railway station is approximately 2 km to Kantola Event Park, the main bus station and city center are approximately 3 km away. We advise you to take this into consideration timewise when arriving. The route from the train station is Hämeentie-Keinusaarentie-Vanajantie-Kantolankatu-Luukkaankatu-Puusepänkatu.  

Due to the limited amount of parking space we strongly recommend that you make your way to Hämeenlinna using public transportation. Remember to reserve your bus or train tickets to Hämeenlinna in advance. Those arriving by car however, are advised to find parking primarily in the Hämeenlinna city center and continue from there on foot. There will be very limited parking arranged for people arriving by car. 

TICKETS

Tickets to the event cost 89,50 euros including the service fee. All the tickets are unnumbered standing tickets. You can only enter the event site once. 

Tickets to the event are on sale on Ticketmaster's website at www.ticketmaster.fi and at Ticketmaster's outlets. We advise that you only purcahse tickets form the official ticket agent, Ticketmaster. It is very risky to buy your tickets anywhere else, since there are plenty of dishonest people selling tickets online, whom will not provide the purchaser with a legitimate ticket after receiving their money. You can only access the area with a real ticket.

FLAGS AND BANNERS

Flags and banners are permitted but are not to be raised at the front of the stage or anywhere else where they might block the view for other people. If you are asked to lower your flag, please do so. Flag poles can be confiscated by security if deemed unsafe, so we advise against bringing them to the event site.

LOST AND FOUND

During the event there will be a lost & found service point at the event site. After the event, on Monday July 3rd, all of the lost and found items will be delivered to a lost property office in Hämeenlinna (Hämeenlinnan löytötavaratoimisto). You can contact the office about your lost items from July 5th onward. (Phone 0600 303 322, address Aulangontie 1, 13210 Hämeenlinna). Contact information and opening hours can be found here

ACCOMMODATION

KANTOLA EVENT CAMPING
Kantola Event Camping is situated next to the event park and is mainly intended for the people attending the Guns N' Roses concert. More information about the Kantola Event Camping can be found on their website here.

Information about other accommodations in the Hämeenlinna area can be found on Kantola Event Park website.

PAYMENT METHODS

Card payment is possible in most sales points and bars, but in case of technical problems and to speed up the service we recommend you also reserve cash with you. In addition to cash, accepted payment methods are most common debit and credit cards, as well as Visa Electron. Unfortunately Amex can´t be used for payments.

TRADERS

Please contact Live Nation Finland / Anu Kauppi, anu.kauppi@livenation.fi

CLOAKROOM

There will be a cloakroom situated close to the gates, where you can leave your belongings if needed. The fee for the cloakroom service is 5 euros and additional visits are charged 2 euros.  All belongings are checked at the gates by security. This applies to everything left in the cloakroom as well. We advise our costumers to leave unnecessary belongings home, in order to speed up the security checks.

PARKING

We strongly recommend our costumers to arrive by using public transportation. In case you will be arriving by a car, please not that there will be various traffic arrangements in the city of Hämeenlinna and we ask you to prepare for the streets to and within the city to be crowded.  We ask that you consider reserving plenty of time for your travel.

There will be four parking lots (for a fee) for people arriving to the concert by car. The parking lots are following: Vanajan Kirkko (P1), Visamäki (P2), Kantola Event Camping ( P3) and Kantola Event Park paring (PVIP). Cars arriving to the parking lots will be received in the order of arrival. 

PLEASE NOTE! The parking spaces are VERY limited. 

ARRIVING

We recommend our costumers to arrive by using public transportation. More information about arriving will be updated soon. 

SECURITY AND FORBIDDEN ITEMS

You can find security staff all over the concert area and in its’ immediate surroundings. Security staff wear yellow or orange wests. 

It is strictly forbidden to bring professional cameras, video and tape recorders, computers, tablets, pets, camping furniture, selfie sticks, umbrellas, barbeque grills, cans, jars, alcoholic beverages, laser pointers, weapons, fireworks and other hazardous materials or equipment into the event area and its immediate vicinity. An exception for forbidden furniture are small folding chairs, which are allowed for an obvious need, such as the last trimester of pregnancy or a broken leg.

"Crowd surfing" is forbidden for safety reasons and people doing so will be removed from the event site. 

There is a cloakroom with surcharge where you can leave your belongings for storage.

You may bring a sealed (unopened) soft, alcohol-free plastic bottles and drinks cartons, sized 0.5 litres or smaller with you. 

Drugs are illegal and of course prohibited at the festival and we cooperate with the police to prevent drug use.

No fires are permitted in the event park

Q&A

If you didn't find an answer to your question, please don't hesitate to contact us via email: kantola@livenation.fi. You can also post your question on the Facebook event